London transport official refuses to remove pro-Palestine Graffiti after complaint: report

• A Transport for London (TfL) Customer Service Supervisor reportedly refused to remove "Free Palestine" graffiti at a London Underground station and expressed support for what was described as “vandalism”.
• The incident, reported by UK Lawyers for Israel (UKLFI), is being cited as a case of harassment under the Equality Act, creating what they claim is a hostile environment for passengers.

A Transport for London (TfL) customer service supervisor has come under fire after allegedly refusing to address a complaint about "Free Palestine" graffiti at a London Underground station, instead expressing support for more such vandalism.

According to reports from UK Lawyers for Israel (UKLFI), a pro-‘Israel’ advocacy group, the episode unfolded on August 10, 2025, when a passenger spotted the graffiti scrawled on a "Service Information" board at the top of the Docklands Light Railway escalators at Bank Station.

Unable to locate staff at the site, the passenger's friend reported the vandalism at nearby Liverpool Street Station to a TfL employee near the ticket barriers.

The employee indicated he would contact Bank Station staff and entered an office or control room.

However, shortly afterward, a Customer Service Supervisor, wearing a "Palestine Solidarity" badge featuring the Palestinian flag and the logo of the Rail, Maritime and Transport (RMT) union, approached the complainant along with another staff member.

When urged to remove the graffiti, the supervisor refused, stating that "there should be more" signs like it.

He also referred to his badge as "lovely" with "beautiful colours”.

The passenger involved reported feeling "harassed, intimidated, and unsafe" as a result of the encounter.

UKLFI v.s. TfL

UKLFI formally reported the incident to TfL, arguing that the supervisor's actions constituted harassment under Section 29(3) of the Equality Act 2010.

The group claimed the behavior created an "intimidating, hostile, and offensive environment" particularly for Jewish and ‘Israeli’ passengers.

Caroline Turner, Director of UKLFI, condemned the incident in a statement: "It is unacceptable for public transport staff to bully and harass passengers, make them feel unsafe, and for staff to fail to carry out their duties as a result of their political beliefs. TfL must ensure that its policies of neutrality are properly enforced and that staff whose behaviour has been negatively affected by their political beliefs are suitably disciplined."

As of now, TfL has not publicly commented on this specific incident.

The story gained attention after the statement posted by UKLFI on Friday.