E-gates rolled out on trial at Queen Alia Airport

The Ministry of Digital Economy and Entrepreneurship, in cooperation with the Ministry of Transport, security agencies, Airport International Group, and the Civil Aviation Regulatory Commission, announced Sunday the start of a trial phase for e-gates (smart gates) at Queen Alia International Airport, aimed at streamlining and expediting travel procedures for Jordanian passport holders.

According to a ministry statement, five e-gates have been installed in the arrivals hall and four in the departures area.

The gates enable Jordanian citizens to pass through entry and exit points independently using biometric verification systems that scan the iris and passport data.

To activate the service, travelers must register once in advance through the “Sanad” app, having first enabled their digital ID by accessing the Ministry of Digital Economy and Entrepreneurship’s services within the app and selecting “Smart Gate Access Request.”

Eligibility requirements include being a Jordanian national over the age of 16, holding a passport valid for more than six months, and having a registered iris scan. Once approved, the traveler can use the smart gates for one year without re-registration.

The smart gates are designed for ease of use, high accuracy in reading passport information, and efficient capture of biometric data, reducing wait times and enhancing processing precision.

The ministry confirmed that the trial phase will undergo continuous evaluation, with plans to expand access in future phases to include additional traveler categories and broader implementation.