85% of tax returns in Jordan audited using AI, says tax department chief
The Director-General of Jordan’s Income and Sales Tax Department, Hussam Abu Ali, said that the department uses an advanced tax auditing system powered by artificial intelligence, which reviews 85 percent tax returns electronically across companies, businesses, individuals, and employees.
Speaking at a media briefing titled “The National Electronic Invoicing System and Tax Reforms,” Abu Ali highlighted that the department offers 65 electronic services covering all key tax procedures, enabling taxpayers, their representatives, and auditors to complete transactions efficiently.
Digital Oversight on Factories
Abu Ali said the department has established a digital monitoring program for cigarette manufacturing factories and recently launched the second phase of similar controls on alcoholic beverage factories as part of efforts to combat tax evasion and regulate the market.
Program for Compliant Taxpayers
He introduced a new program for taxpayers who have consistently complied over the past five years, called the “Golden List,” which offers expedited and premium tax services to encourage voluntary compliance and transparency.
Abu Ali explained that one major reform is shifting from sales tax collection at the point of sale to a supply-based model, aligning Jordan’s tax system with global best practices on goods and services.
He added that electronic integration between the Tax Department, Social Security Corporation, and Companies Control Department has improved accuracy in employee data management and helped reconcile past tax returns.
Raising Tax Awareness
Dr. Zaid Al-Nawaiseh, Secretary-General of the Ministry of Government Communications, praised the Tax Department’s efforts to raise public awareness and tax culture, which has enhanced the efficiency of tax auditing and collection.
He also noted the department’s expansion of electronic services, capacity building for staff, and adoption of international best practices in tax administration.
