The United Nations International Children's Emergency Fund (UNICEF) conducted a study on end-user feedback on distance education in Jordan. The survey utilized a donor working group that looked into the Ministry of Education’s online platform ‘Darsak’.

The aim was to monitor and assess children's engagement with distance learning, and inform UNICEF’s education planning and COVID-19 response for 2021.

Surveys were conducted via phones (between Oct. 19 to 29), random sampling via Makani student database, and direct feedback from 450 children (229 females and 221 males) between grade four to nine.

Participants across the Kingdom were as follows:

• 22.2 percent in Amman
• 15.3 percent in Azraq Camp
• 14.7 percent in Zaatari Camp
• 12.7 percent in Zarqa
• 8.7 percent in Irbid
• 7.3 percent in Balqa
• 3.3 percent in Jerash
• 2.2 percent in Madaba
• 2.2 percent in Aqaba
• 1.6 percent in Ma’an
• 1.3 percent in Karak
• 1.1 percent in Ajloun
• 0.4 percent in Tafilah

According to UNICEF’s study, 67.8 percent of participants confirmed accessing Darsak, and 32.2 percent confirmed never accessing the online platform.

Additionally, the study showed that 78.7 percent of participants accessed the platform online, and 10.4 percent accessed the platform on live TV, while 10.9 percent used a combination of both.

Since the beginning of the coronavirus crisis in Jordan, the Ministry of Education (MoE) established an online education platform ‘Darsak’ following closures due to the pandemic.