Published: 2018-08-30 10:19
Last Updated: 2018-08-30 12:54
The Cabinet will soon be launching 42 new e-government services to add to the 30 e-services already available to citizens, the Minister of Information and Communications Technology, Mothanna Gharaibeh, said during a press conference on Wednesday.
The e-services will be present in 11 departments within the Ministry of Industry and Trade, five within the Greater Amman Municipality (GAM), three within the Department of Land and Survey, 20 within the Ministry of Justice, two within the Ministry of Health and one within the Companies Control Department.
A Chatbot has been used to help online users with 10 e-services. The Chatbot system was used on the websites of GAM, the Department of Land and Survey, the Social Security Cooperation, the General Intelligence Directorate, and the Ministries of Labour and Interior.
“The choice of e-services is being reviewed according to their priority to citizens,” Gharaibeh said, adding that the total number of electronically-generated transactions as of July 2018 was 1,881,990.
Since the beginning of the current year, around 200,000 citizens applied for a certificate of good conduct online, while around 230,000 requested a property tax certificate online. Meanwhile, around 1,000,000 citizens inquired about traffic tickets and 80,000 people used the e-services for issuing profession licences.